Global protect and upload full instructions.doc

https://surreynet.surrey.ac.uk/staff-services/it-services/working-campus

Working off campus with GlobalProtect

Before you begin: Have you set up Multi Factor Authentication?

Set up your MFA at https://aka.ms/setupsecurityinfo.

Linux users please set your preferred method to ‘Microsoft Authenticator – notification’

The following instructions will help you install GlobalProtect on your

personal device, whether that is Windows, Mac or Linux.

• Instructions for Windows

Download and Install

If you do not have the GloblaProtect app installed on your computer, follow these steps:

1.

2.

3.

4.

5.

Go to https://appstore.surrey.ac.uk

Login with your Surrey username and password

Install the app store agent when prompted

Search for the “GlobalProtect” app

There are two options here, for installing GlobalProtect:

a. Click the down arrow on the app and select “Download”. Continue to step 6.

OR

b. Click ‘Launch’ if you wish to run the GlobalProtect app via the App Store. This will install

the “Cloudpaging app player” on your device. You can ignore the remaining instructions

below as the configuration will be automatic)

6. Run through the set up by clicking next and choosing your installation folder. The default is

fine for most installations. This is usually “C:\Program Files\Palo AltoNetworks\GlobalProtect” on windows

7. You have now installed GlobalProtect. Follow the first-time setup instructions to continue

First-time Setup

Follow these steps if you have installed GlobalProtect on your device but have never connected

before.

1. Find the grey icon in your system tray (little arrow by the clock). It is highlighted in red here

on Windows 10:

2. When you click the icon, a prompt will appear. Enter “vpn.surrey.ac.uk” (without quotes)

and click connect:3. Select the account you wish to use and your university password. You will need to approve

your login using MFA.

• Instructions for Linux

Prerequisites

Changing your MFA method

Due to technical limitations, it is important that you change your MFA settings to push to the MS

authenticator app on your phone

1. Download, install and register the MS authenticator app on your phone2. Navigate to https://aka.ms/setupsecurityinfo

3. Login with your Surrey account

4. Change the Default sign-in method to Microsoft Authenticator – notification

This is required as Linux has no way of returning the numbers you receive from an SMS or email.

Download and Install

Obtain the installer package

1. Go to https://appstore.surrey.ac.uk

2. Download the ‘GlobalProtect’ package and save to a location on your computer

Install the client (Ubuntu)

Once you have obtained the installer package PanGPLinux-1.0.1-cli.tgz (where 1.0.1 is the software

version):

1. Open a terminal window and navigate to the folder where the file resides

2. Extract the data using tar -xf $filename

3. Install the .deb package using the package manager:

sudo dpkg -I GlobalProtect_deb-1.0.1.0-1.deb (replace the software version as appropriate)

Connecting and Disconnecting

Linux does not have any graphical user interface so you will have to connect and disconnect through

the terminal. You can make shortcuts and aliases as appropriate.Connecting

In your terminal window:

1. Type globalprotect connect –portal vpn.surrey.ac.uk

2. If you have not logged in for a while, enter your username and password. Otherwise the

credentials will be remembered

3. Approve the sign-in on your phone if asked

You should then be connected. You can check the status of the connection by typing globalprotect

show –details

Disconnecting

In your terminal window type globalprotect disconnect

If you have any questions or issues, please contact the IT Service Desk at itservicedesk@surrey.ac.uk

or by calling 01483 689898

UPLOADING STUFF

The password for the upload user is urcu8jVndQdz-zxLWh6V


Download and install an SFTP client such as Fillzilla https://filezilla-


roject.org/download.ph
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Once launched Choose ‘File’ and then choose ‘Site Manager...’ in the new pop-up window
choose ‘New Site’ and fill out the ‘General’ tab to the right side with the following details:


Field Setting


Protocol SFTP — SSH File Transfer Protocol


Host rp-vms-plasticsdb-app-1.surrey.ac.uk


Once launched Choose ‘File’ and then choose ‘Site Manager.


in the new pop-up window

choose ‘New Site’ and fill out the ‘General’ tab to the right side with the following details:


Field Setting

Protocol SFTP — SSH File Transfer Protocol
Host rp-vms-plasticsdb-app-1.surrey.ac.uk
Port 22

Logon Type Ask for password

User upload


Now press connect and you will be asked for a password, this will have been provided

separately.

A documents folder will appear in the right-side pane, any documents placed in this folder
will be automatically added to the website. (The website indexes document every 10

minutes).