https://surreynet.surrey.ac.uk/staff-services/it-services/working-campus
Working off campus with GlobalProtect
Before you begin: Have you set up Multi Factor Authentication?
Set up your MFA at https://aka.ms/setupsecurityinfo.
Linux users please set your preferred method to ‘Microsoft Authenticator – notification’
The following instructions will help you install GlobalProtect on your
personal device, whether that is Windows, Mac or Linux.
• Instructions for Windows
Download and Install
If you do not have the GloblaProtect app installed on your computer, follow these steps:
1.
2.
3.
4.
5.
Go to https://appstore.surrey.ac.uk
Login with your Surrey username and password
Install the app store agent when prompted
Search for the “GlobalProtect” app
There are two options here, for installing GlobalProtect:
a. Click the down arrow on the app and select “Download”. Continue to step 6.
OR
b. Click ‘Launch’ if you wish to run the GlobalProtect app via the App Store. This will install
the “Cloudpaging app player” on your device. You can ignore the remaining instructions
below as the configuration will be automatic)
6. Run through the set up by clicking next and choosing your installation folder. The default is
fine for most installations. This is usually “C:\Program Files\Palo AltoNetworks\GlobalProtect” on windows
7. You have now installed GlobalProtect. Follow the first-time setup instructions to continue
First-time Setup
Follow these steps if you have installed GlobalProtect on your device but have never connected
before.
1. Find the grey icon in your system tray (little arrow by the clock). It is highlighted in red here
on Windows 10:
2. When you click the icon, a prompt will appear. Enter “vpn.surrey.ac.uk” (without quotes)
and click connect:3. Select the account you wish to use and your university password. You will need to approve
your login using MFA.
• Instructions for Linux
Prerequisites
Changing your MFA method
Due to technical limitations, it is important that you change your MFA settings to push to the MS
authenticator app on your phone
1. Download, install and register the MS authenticator app on your phone2. Navigate to https://aka.ms/setupsecurityinfo
3. Login with your Surrey account
4. Change the Default sign-in method to Microsoft Authenticator – notification
This is required as Linux has no way of returning the numbers you receive from an SMS or email.
Download and Install
Obtain the installer package
1. Go to https://appstore.surrey.ac.uk
2. Download the ‘GlobalProtect’ package and save to a location on your computer
Install the client (Ubuntu)
Once you have obtained the installer package PanGPLinux-1.0.1-cli.tgz (where 1.0.1 is the software
version):
1. Open a terminal window and navigate to the folder where the file resides
2. Extract the data using tar -xf $filename
3. Install the .deb package using the package manager:
sudo dpkg -I GlobalProtect_deb-1.0.1.0-1.deb (replace the software version as appropriate)
Connecting and Disconnecting
Linux does not have any graphical user interface so you will have to connect and disconnect through
the terminal. You can make shortcuts and aliases as appropriate.Connecting
In your terminal window:
1. Type globalprotect connect –portal vpn.surrey.ac.uk
2. If you have not logged in for a while, enter your username and password. Otherwise the
credentials will be remembered
3. Approve the sign-in on your phone if asked
You should then be connected. You can check the status of the connection by typing globalprotect
show –details
Disconnecting
In your terminal window type globalprotect disconnect
If you have any questions or issues, please contact the IT Service Desk at itservicedesk@surrey.ac.uk
or by calling 01483 689898
UPLOADING STUFF
The password for the upload user is urcu8jVndQdz-zxLWh6V
Download and install an SFTP client such as Fillzilla https://filezilla-
roject.org/download.ph
TTS OhO., FAM a
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Once launched Choose ‘File’ and then choose ‘Site Manager...’ in the new pop-up window
choose ‘New Site’ and fill out the ‘General’ tab to the right side with the following details:
Field Setting
Protocol SFTP — SSH File Transfer Protocol
Host rp-vms-plasticsdb-app-1.surrey.ac.uk
Once launched Choose ‘File’ and then choose ‘Site Manager.
in the new pop-up window
choose ‘New Site’ and fill out the ‘General’ tab to the right side with the following details:
Field Setting
Protocol SFTP — SSH File Transfer Protocol
Host rp-vms-plasticsdb-app-1.surrey.ac.uk
Port 22
Logon Type Ask for password
User upload
Now press connect and you will be asked for a password, this will have been provided
separately.
A documents folder will appear in the right-side pane, any documents placed in this folder
will be automatically added to the website. (The website indexes document every 10
minutes).
2021-07-06T16:15:41Z
Global protect and upload full instructions.doc
Email domain
surrey.ac.ukPhone numbers
- 16010101
- 1483689898
Phone numbers
- 1483 689898
- 1601-01-01
Filename extension
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